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OK Store of the Month – OK Minimark, Hugo Street, Goodwood

Newsroom | 2016-06-30

Congratulations OK MiniMark Hugo Street, Goodwood!

You’ve been selected as our Store of the Month for May!

“They say that behind every successful man there is a woman, and perhaps the same can be said of a successful store.”

 

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Four Years ago the 7 –Eleven situated on Hugo Street in the bustling suburb of Goodwood was revamped into an OK Minmark. Since its conversion it has become a very popular quick-stop shopping solution in the neighbourhood. Owner Craig van As, credits his hard-working manager, Esmerelda Philander, who embraced the opportunity to manage the MiniMark in 2012 and has not looked back.

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Esmerelda says the best part of her job is meeting new people every day and above that, making sure that customers get only the best service at all times. Anyone who has any experience managing a store will know that keeping service standards up to scratch is no easy task! Esmerelda added that working in such a close-knit community is very satisfying and one of the highlights of her job. Every day comes with its own challenges however, and on top of ordering stock to ensure that levels are correct, managing staff plus her own duties, she often has to deal with difficult customers. She does this with a smile. Managing a store with your smile intact is definitely not for the faint of heart!

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We want to give an OK shout-out to Esmerelda Philander for your service excellence and for being a manager we can count on!

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We look forward to watching OK Minimark Hugo Street grow from strength to strength!